Experiences and Evaluation- Assessing Hospital Policies on Patient-Centered Care

Experiences and Evaluation- Assessing Hospital Policies on Patient-Centered Care

Empowering patient through patient-centered care is the foundation of the delivery of quality healthcare services. Many problems are faced by the healthcare industry, and the implementation of patient-centered care is one of the solutions to this problem. Patient-centered care is an innovative way of delivering care. It can be used in the delivery and evaluation of healthcare services. This is a physician-patient relationship in which the patient’s preferences and needs are considered, and these preferences guide the treatment plan (Jannick Kuipers et al., 2019). Patient-centered care increases the quality of care, reduces healthcare costs, and enhances patient satisfaction.

I have experienced many instances involving patient in their care plan during my nursing practice, which has improved healthcare outcomes. Patients who were involved in their care plan adhered more to the prescribed healthcare interventions. The patient-provider relationship also improved since the patients trusted their service providers. This enhanced patient-provider communication and, hence, further improved the quality of care. From my experiences, I have learned that being patient-centered is critical in ensuring that patients adhere to the prescribed healthcare interventions.

One of the key QSEN competencies for nursing is patient-centered care. This is defined as “recognizing the patient or designee as the source of control and full partner in providing compassionate and coordinated care based on respect for the patient’s preferences, values, and needs.” (Marquis & Huston, 2020). Nurses are thus better placed to be involved in the evaluation of hospital policies on patient-centered care. Patient-reported measures are the best ways of evaluating hospital policies on patient-centered care. As recipients of care, patients are better placed to determine whether the care they receive aligns with their values, preferences, and needs.

References

Jannick Kuipers, S., Murray Cramm, J., & Nieboer, A. P. (2019). The importance of patient-centered care and co-creation of care is for satisfaction with care and the physical and social well-being of patients with multi-morbidity in the primary care setting. International Journal of Integrated Care, 19(4), 315. https://doi.org/10.5334/ijic.s3315

Marquis, B. L., & Huston, C. J. (2020). Leadership roles and management functions in nursing: Theory and application (10th ed.). Lippincott Williams & Wilkins.